FAQs
How can I get technical support for issues related to SmartBear ID?
If you encounter any technical support issues regarding SmartBear ID, you have the following options:
Support Portal: Visit the SmartBear Support Portal at support.smartbear.com for detailed troubleshooting guides, FAQs, and documentation that can help resolve your issue.
Community Website: Engage with the SmartBear Community at community.smartbear.com to discuss your issues with other users and find solutions. The forum is a great place to receive advice and tips from experienced users and SmartBear experts.
How do I invite Members?
You can invite members to your organization and assign them subscriptions and administrator privileges. In SmartBear Admin, inviting users involves assigning organization-level permissions to the invitees. These permissions may vary depending on the organization's maturity within the SmartBear offering. See, Inviting Members.
How do I manage Subscriptions and Billing?
You can manage your subscription associated with a specific organization or customer. This allows you to perform actions such as changing billing cycles, canceling, downgrading, and upgrading. See, Managing Subscriptions.
How do I start a Trial?
Log in to https://smartbear.com/ and click Try any Tools for Free button. You can choose the list of solutions. You will be navigated to the solutions page. See Trials.
How can I manage my data and licenses?
You can control your data and licenses using a centralized portal provided by SmartBear. The portal features a user-friendly interface for adjusting settings and preferences related to product access and usage. For more specific inquiries or technical assistance, we encourage users to refer to the official SmartBear support resources or to contact their network administrators for help with configuration issues. See SmartBear License Management
What is SmartBear ID?
SmartBear ID is an authentication service that verifies users through various methods, including Single Sign-On (SSO), social login, or traditional email/password combinations. This service lets you conveniently access multiple SmartBear products using a single login, enhancing the user experience and streamlining product trials. See SmartBear ID